When a Strike user dies, Strike's US terms say the estate's representative or a survivor should notify Strike in writing as soon as practicable. Strike can then restrict the account, cancel orders, ask for papers it deems advisable and close the account. The terms say those restrictions may include selling the bitcoin balance, so heirs may receive its dollar value rather than bitcoin. Strike doesn't publish a beneficiary option, a document list or a timeline.
How to report the death to Strike
Strike's US individual terms, last updated October 6, 2026, have an "Event of Death" section. It says the estate's representative or a survivor shall give Strike written notice as soon as practicable.
Strike's support page lists two contact channels: email at support@strike.me and in-app support. If you don't have the owner's phone, use email. Strike says not to put ID or financial documents in the first email; it sends a secure upload link for those. Describe the situation in plain terms, give the owner's name and the email or phone number tied to the account if you know it, and wait for the link.
Strike is operated by Zap Solutions, Inc. Its terms list a New York Department of Financial Services license and NMLS ID 1902919, which you can use to confirm you are dealing with the real company.
Documents Strike asks for
Strike doesn't publish a list. Its terms say it may require papers or waivers it deems advisable.
| Document | What it proves | Notes |
|---|---|---|
| Not published | Not applicable | Strike says it may require papers or waivers it deems advisable |
In practice, have these ready in case Strike asks: certified death certificates, letters from the probate court or a small estate affidavit, and ID for the person acting. These are what other platforms commonly request, not a Strike list. Send them only through Strike's secure upload link.
Beneficiaries and what happens to crypto
Strike doesn't state any beneficiary or transfer-on-death option for US individual accounts. Without one, expect the account to be handled through the estate.
The terms say that after a death Strike may cancel open and recurring orders and close the account without waiting for a personal representative to be appointed. They also say the restrictions it applies may include liquidating bitcoin balances. Strike doesn't say when it would sell, at what price, or how the proceeds reach the estate. Ask.
Bitcoin the owner withdrew from Strike to a self-custody wallet is outside Strike's control. Strike can't release it; whoever has the wallet's recovery phrase controls it. See what happens to crypto when someone dies.
How long it takes
Strike doesn't publish a timeline. Because the terms allow it to close the account without waiting for a court appointment, notify Strike early and ask how and when the balance will be paid.
Step by step for the family
- Don't sign in with the owner's password or phone. Using the owner's login isn't a claim, and moving bitcoin out of the account can cause problems for the estate.
- Order several certified death certificates. Strike may ask for one, and other institutions will.
- Get letters from the probate court or a small estate affidavit where state law allows it, so someone has authority to receive the balance.
- Write to Strike at support@strike.me without attachments, and upload documents only through the secure link Strike sends.
- Keep a log of every email, ticket number, document sent and date.
- Record values for taxes. Note the bitcoin balance and its value on the date of death, and the amount if Strike sells it. See is inherited crypto taxable?
If Strike is one of several accounts, see how to find crypto after someone dies and how to claim a deceased person's exchange account. Strike won't need a seed phrase or remote access to your computer; see crypto inheritance scam red flags. This article is general information, not legal or tax advice.
If you hold crypto at Strike: make this easier for your family
Strike doesn't offer a published beneficiary option, so your will, or state law if there is no will, decides who receives the account, and the bitcoin may be sold. Write down that you use Strike, the email and phone number on the account, and whether you also keep bitcoin in a self-custody wallet. A digital asset inventory helps, and our guide to crypto account beneficiaries compares other platforms. PingVaults can store instructions like these encrypted and deliver them to a trusted contact after a period of inactivity.
Common questions
How do I notify Strike that a user has died?
In writing, as soon as practicable, according to Strike's US terms. Strike's support page lists support@strike.me and in-app support; don't attach documents to the first email.
Can I name a beneficiary on a Strike account?
Strike doesn't state a beneficiary or transfer-on-death option for US individual accounts as of November 2026.
Will heirs receive bitcoin or cash from Strike?
Possibly cash. Strike's terms say restrictions after a death may include liquidating bitcoin balances. Ask Strike how the estate will be paid.
What documents does Strike need?
Strike doesn't publish a list. Its terms say it may require papers or waivers it deems advisable, and it sends a secure upload link.
Can Strike recover bitcoin sent to a self-custody wallet?
No. Bitcoin withdrawn from Strike to a self-custody wallet is controlled by that wallet's recovery phrase, not by Strike.